Fireflies
AI meeting assistant and conversation analytics
- Category
- Audio
- Tested version
- Latest stable (2026)
- Free tier
- Yes
- API
- Available
- Platforms
- Web, Chrome Extension, API, Mobile
- Pricing
- Free tier with limited transcripts · Pro $10/seat/mo, Business $19/seat/mo, Enterprise custom unlock unlimited transcripts, AI apps, and CRM sync.
- Official site
- fireflies.ai
- Updated
- 2026-07-21
- Editorial status
- Editorially reviewed
TL;DR — Key Takeaways
- Fireflies is a audio AI tool: AI meeting assistant and conversation analytics.
- Pricing: Free tier with limited transcripts · Pro $10/seat/mo, Business $19/seat/mo, Enterprise custom unlock unlimited transcripts, AI apps, and CRM sync.
- Best for: Sales calls.
- Editorially reviewed by AI Tool Hub (tested version: Latest stable (2026)).
What is Fireflies?
Fireflies joins meetings, transcribes and analyzes sales/customer calls - built for sales and support.
Our take
Fireflies. Fireflies joins meetings, transcribes and analyzes sales/customer calls - built for sales and support.
Screenshots
Real test data
Fireflies is editorially reviewed (tested version: Latest stable (2026)). Our standardized real-test data will be published here once the shared benchmark suite completes.
We do not display fabricated or vendor-supplied benchmark numbers.
Key features
| Feature | What it does |
|---|---|
| Auto transcription | Sales calls |
| Analytics | Interviews |
| CRM | Analytics |
| Summaries | Meetings |
Use cases that actually work
- Sales calls
- Interviews
- Analytics
- Meetings
Best for
- Sales calls
- Customer calls
- Conversation analytics
- Team collab
Target audience
Pricing
Free tier with limited transcripts · Pro $10/seat/mo, Business $19/seat/mo, Enterprise custom unlock unlimited transcripts, AI apps, and CRM sync.
Pros & Cons
Pros
- Auto-join
- Call analytics
- CRM integration
Cons
- Weak Chinese
- Paid tier
- Privacy config needed
Example
Our verdict
Pick Fireflies if: Fireflies is a fit if you need a reliable audio AI tool with auto-join.
Skip Fireflies if: Fireflies is not the right fit if you need capabilities outside audio — look at the alternatives below.
Head-to-head comparisons
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AudioFrequently asked questions
What is Fireflies?
Fireflies.ai is an AI meeting assistant that records, transcribes, and summarises meetings across Zoom, Google Meet, Teams, and Webex.
Is Fireflies free?
Yes. The free plan includes a limited number of transcription credits; paid plans start at $10/seat/month.
How accurate is Fireflies transcription?
Fireflies achieves high accuracy on clear English audio; noisy or accented audio benefits from manual speaker labelling and post-editing.
Does Fireflies integrate with CRMs?
Yes. Native integrations with Salesforce, HubSpot, Pipedrive, Zoho, and others auto-log meeting notes and call summaries to the right record.
Can Fireflies answer questions about past meetings?
Yes. AskFred is Fireflies' chat assistant that can search across your meeting archive and answer questions in natural language.
Does Fireflies have an API?
Yes. A REST API and webhooks are available, useful for piping meeting data into custom workflows or data warehouses.
Is Fireflies GDPR compliant?
Yes. Fireflies offers GDPR-compliant data handling, SOC 2 Type II, and configurable data retention policies on Business and above.
Can Fireflies detect action items?
Yes. Fireflies auto-detects tasks and decisions in the transcript and surfaces them in the summary and in integrated CRMs.
Does Fireflies work in Chinese?
Fireflies supports multiple languages including Mandarin, with quality improving for clearly pronounced audio.
Who should use Fireflies?
Sales teams, customer success, recruiters, and anyone whose calendar is full of meetings they need to remember and act on.
Curated by the AI Tool Hub editorial team — last updated 2026-07-21. We publish real-test benchmark numbers only after running our standardized suite.