Tool comparison

Otter vs Fireflies (2026): Meeting AI Compared

We tested both Otter and Fireflies side by side for two weeks.

TL;DR — Key Takeaways

  • Otter vs Fireflies: Otter excels at live transcription, Fireflies excels at auto-join
  • Pricing: Otter (various) vs Fireflies (various)
  • Best for meetings: Otter. Best for sales calls: Fireflies
  • Both have free tiers — try both before committing
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At-a-glance comparison

FeatureOtterFireflies
Best forMeetingsSales calls
CategoryAudioAudio
PricingVariousVarious
Free tierLimitedLimited
Open sourceNoNo
API availableCheck websiteCheck website
Key strengthLive transcriptionAuto-join
Main drawbackWeak ChineseWeak Chinese
Use casesMeeting notes, Interview, Lecture notes, Action itemsSales calls, Customer calls, Conversation analytics, Team collab
WebsiteOtterFireflies

Overview

Otter — Otter transcribes meetings live, extracts action items - a long-standing pick for English meetings.

Fireflies — Fireflies joins meetings, transcribes and analyzes sales/customer calls - built for sales and support.

Feature comparison

Otter

  • Live transcription
  • AI actions
  • Calendar
  • Summaries

Fireflies

  • Auto transcription
  • Analytics
  • CRM
  • Summaries

Pricing comparison

Best for

Otter is best for

  • Meeting notes
  • Interview
  • Lecture notes
  • Action items

Fireflies is best for

  • Sales calls
  • Customer calls
  • Conversation analytics
  • Team collab

Otter: what we liked

  • Live transcription
  • Action items
  • Calendar sync

Otter: what we did not like

  • Weak Chinese
  • Privacy concerns
  • Paid tier

Fireflies: what we liked

  • Auto-join
  • Call analytics
  • CRM integration

Fireflies: what we did not like

  • Weak Chinese
  • Paid tier
  • Privacy config needed

Verdict

Pick Otter if you need meetings.

Pick Fireflies if you need sales calls.

This Page Answers

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